Privacy Policy

SN HAIR & BEAUTY PVT LTD is committed to protecting your personal information and ensuring that it is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our salon, book an appointment, purchase our products or services, or interact with us through our website, social media platforms, or other communication channels.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Personal data refers to any information that identifies or can reasonably be used to identify an individual, directly or indirectly.

This may include your name, phone number, email address, residential address, appointment details, payment information, service preferences, photographs, feedback, and other information you voluntarily provide to us.

We may collect your personal data through the following methods:

• Directly from you: When you visit our salon, book an appointment, purchase a product or service, fill out a form, or communicate with our team.
• Online interactions: When you interact with our website, social media pages, online booking platforms, or digital advertisements.
• Payments and transactions: When you make payments or purchase products and services through our salon or authorised payment providers.
• Third-party platforms: Through appointment booking systems, payment gateways, customer management tools, and other service providers that support our business operations.

Depending on your interaction with SN HAIR & BEAUTY PVT LTD, we may collect the following categories of personal data:

• Personal Information: Full name and other basic identifying details.
• Contact Information: Phone number, email address, and residential address, where required.
• Appointment Information: Booking dates, appointment times, services selected, and appointment history.
• Payment Information: Transaction details, payment status, billing information, and related records. Card details and other sensitive payment credentials are generally handled by authorised payment service providers.
• Service Preferences: Beauty and salon service preferences, product preferences, and relevant information voluntarily shared to help us provide our services.
• Photographs and Images: Before-and-after photographs or other images, where applicable and with your consent.
• Feedback and Communications: Reviews, complaints, feedback, and communications with our team.

SN HAIR & BEAUTY PVT LTD may use your personal data for the following purposes:

• To schedule, confirm, manage, and reschedule appointments.
• To provide salon, hair, beauty, and other requested services.
• To process payments, issue invoices, and maintain transaction records.
• To communicate appointment confirmations, reminders, cancellations, and service updates.
• To understand your preferences and provide a more personalised customer experience.
• To respond to enquiries, feedback, complaints, and customer support requests.
• To inform you about offers, promotions, new services, products, and events, where permitted and subject to your preferences.
• To improve our services, customer experience, and business operations.
• To maintain appropriate business, accounting, and operational records.
• To comply with applicable laws, regulations, and legal obligations.

We process your personal data, as applicable, on the following grounds:

• Consent: Where you have provided consent for a specific purpose, including promotional communications or the use of photographs.
• Service Fulfilment: Where processing is necessary to provide the services you have requested or manage your appointment.
• Legitimate Business Purposes: Where necessary for lawful business operations, customer service, service improvement, and the protection of our business interests, subject to applicable law.
• Legal Obligations: Where processing is required to comply with applicable laws, regulations, accounting requirements, or lawful requests from authorities.

Where consent is the basis for processing, you may withdraw it in accordance with applicable law.

With your consent, where required, SN HAIR & BEAUTY PVT LTD may use your contact details to send information about special offers, new services, product launches, events, and other promotional activities.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

Please note that opting out of promotional communications will not prevent us from sending essential service-related messages, such as appointment confirmations, payment receipts, or important updates.

SN HAIR & BEAUTY PVT LTD takes reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include:

• Restricting access to personal data to authorised personnel.
• Using appropriate safeguards when storing and transmitting information.
• Working with service providers that maintain suitable security practices.
• Reviewing our data-handling procedures and security measures periodically.

Although we take reasonable steps to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.

SN HAIR & BEAUTY PVT LTD does not sell your personal data to third parties.

We may share your personal data with trusted third-party service providers where necessary for legitimate business purposes, including:

• Appointment booking and customer management platforms.
• Payment gateways and financial service providers.
• Website hosting and technology providers.
• Communication and marketing service providers.
• Professional advisers, auditors, and legal representatives.
• Government authorities or regulatory bodies where required by law.

Such parties may process your information only to the extent necessary for the relevant purpose and subject to applicable contractual, confidentiality, and legal obligations.

We may also disclose information where necessary to protect our legal rights, prevent fraud, address security concerns, or comply with applicable law.

If you visit our website, we may use cookies and similar technologies to improve website functionality, understand visitor interactions, remember preferences, and enhance your browsing experience.

Where applicable, you may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will seek your consent before using non-essential cookies or similar tracking technologies.

We retain your personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal obligations.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it, subject to applicable legal and regulatory requirements.

Subject to applicable law, you may have the right to:

• Request access to your personal data held by us.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your personal data where legally permissible.
• Withdraw consent for processing where consent is the applicable legal basis.
• Opt out of promotional and marketing communications.
• Raise a concern or grievance regarding the handling of your personal data.
• Exercise any additional rights available under applicable data protection laws.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

Certain information may need to be retained where required by law or for legitimate legal and business purposes.

Our services are primarily intended for individuals aged 18 and above.

Where services are provided to individuals under the age of 18, we will handle their personal data in accordance with applicable laws and any required consent or authorisation from a parent or lawful guardian.

We do not knowingly collect personal data from children in circumstances where such collection is prohibited by law.

Our website, social media pages, or communications may contain links to third-party websites, booking platforms, or services.

These third parties operate under their own privacy policies and terms. SN HAIR & BEAUTY PVT LTD is not responsible for the privacy practices or content of third-party websites and encourages customers to review their respective privacy policies before sharing personal information.

SN HAIR & BEAUTY PVT LTD reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.

Any updates will be published on our website or made available through appropriate communication channels. The revised Privacy Policy will take effect from the date specified in the updated version.

We encourage you to review this page periodically to stay informed about how your personal data is handled.

For questions, concerns, or privacy-related requests, please contact us:

Company Name: SN HAIR & BEAUTY PVT LTD

CIN: U74909MH2024PTC433035

Email: info@magicsalon.in

Phone: 87790 62442

Registered Office Address:

Shop No. 1, GR+1, Advent Neel,
N S Road No. 1, Swastik Society,
Near Mithibai College, Juhu,
Mumbai – 400056, Maharashtra, India.

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint regarding the handling of your personal data, please contact us using the details above.

We will review and respond to your request within the time period prescribed by applicable law.